Bengaluru man files case against furniture company Pepperfry

Bengaluru man files case against furniture company Pepperfry: Wife's expensive sarees kept in cupboard were damaged, 30 thousand found

Jul 17, 2023 - 22:35
Bengaluru man files case against furniture company Pepperfry

Mahesh of Bengaluru bought a wardrobe worth Rs 18000 from the online furniture store Pepperfry on 28 June 2022. Mahesh's wife kept expensive silk sarees in the cupboard, but due to fungus, her sarees got spoiled. Angered by this, the couple filed a case against the company.
While hearing the matter, the Consumer Court gave a decision in favor of the couple. The court ordered the company to refund Rs 18,000 (cost of the wardrobe) to the couple. The court has also imposed a fine of Rs 10,000 on the company, which the company will pay to the couple.
Mahesh, who lives in Raja Rajeshwari Nagar, Bengaluru, said that he contacted the company after his wife's sarees were damaged, but there was no cooperation from the company regarding the resolution of the problem or refund.
After this Mahesh complained in the consumer court. He filed a petition in court and said – I have suffered a loss due to the mistake of the company. He demanded Rs 5 lakh as compensation.
Mahesh fought his case himself. He presented photographs of the cupboard as evidence in the court, in which fungus was visible. The lawyer appearing in the court on behalf of Pepperfry said that the allegations leveled against the company are baseless. He said that the wooden almirahs get moldy during the rainy season, there is no fault of the company in this.
In the hearing held on 6 June 2023, the court criticized the company's argument. The court said that the complainant is demanding Rs 5 lakh as compensation, but he has not been able to show the wife's sarees which were damaged due to keeping them in the cupboard. However, it is true that there is a fungus in the cupboard.
In this case, the company will have to refund the cost of the wardrobe to the couple. Apart from this, the company will have to pay Rs 10,000 as compensation to the couple for the damage caused to the sarees and Rs 2,000 towards litigation costs.

Muskan Kumawat Journalist & Writer