Up to 75% refund will be given for downgrading or cancelling tickets, denying boarding

The Director General of Civil Aviation (DGCA) has issued a new directive regarding passenger tickets. According to the new rules, if an airline service company downgrades a passenger's ticket, cancels the ticket without informing him or denies boarding, then he will have to refund the amount ranging from 30% to 75% of the ticket. The new rules will come into effect from February 15.
Under the new rules, companies will have to refund 75% of the ticket cost on domestic flights. This will also include the tax charged on the ticket. In addition to this, 30% of the ticket cost for flights of 1500 km or less, 50% for flights between 1500 km to 3500 km and 50% for flights above 3500 km, as the case may be with International Passengers 75% refund will have to be given to the passengers. This will also include the tax charged on the ticket.
30 lakh fine on Air India in urine case DGCA officers are in continuous action mode. The DGCA had imposed a fine of Rs 30 lakh on the airline after the urine scandal on the Air India flight coming from New York to New Delhi, which was in the news recently. DGCA suspended the pilot's license for 3 months.
On December 6, the DGCA had taken action against Air India for not reporting the second urination incident on the Paris-Delhi flight. DGCA imposed a fine of 10 lacks on Air India. An inebriated male passenger allegedly urinated on an empty seat and the blanket of a female passenger on Air India's Paris-Delhi flight.