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IRCTC stopped paying compensation for delay in private trains, big disclosure in RTI
RTI: This information came to light in response to an application filed by news agency 'PTI' under the RTI Act. IRCTC was established by the Ministry of Railways with the basic objective of operating the entire catering and tourism activities of the railways.
IRCTC has stopped the plan to pay compensation to passengers for the delay of private trains. This has been revealed through the Right to Information (RTI). IRCTC did not give the reason for this decision citing confidentiality.
This information came to light in response to an application filed by news agency 'PTI' under the Right to Information (RTI) Act. Indian Railway Catering and Tourism Corporation (IRCTC) was established by the Ministry of Railways with the basic objective of operating the entire catering and tourism activities of the railways and currently, it also operates ticket booking and private trains.
According to IRCTC, under this scheme, Rs 26 lakh was given to the passengers as compensation from October 4, 2019 to February 16 this year. In 2023-24 alone, a compensation of Rs 15.65 lakh was given to the passengers.
IRCTC said in response to the RTI that the scheme of giving compensation in case of delay or delay in the running of private trains was discontinued on 15 February 2024. IRCTC has refused to give the reason for closing this scheme, citing privacy policy.
