Fraud calls are coming in the name of TRAI, telecom regulators warned people

Therefore, any form of communication (calls, messages, or notices) claiming to be from TRAI and threatening to disconnect a mobile number should be treated as a potential fraud attempt and should not be considered, TRAI said in a release.

Disconnection of any mobile number is done if it is against billing, KYC, or misuse by the concerned TSP. TRAI strongly advised everyone to stay alert and not be panicked or fall into the trap set by such fraudulent activities.

Therefore, it advised the same to reconfirm such calls by calling the customer care center or the authorized call centers of the concerned TSP. The regulator said it had paid attention to the fact that an enormous amount of such pre-recorded calls were made to citizens, claiming to be from TRAI, where users were only warned that their number would be closed inextricably and on a short-term basis, and asked for private email information.

TRAI never sends any communication to customers using messages for disconnection of any mobile numbers. TRAI has not authorized any third-party agency to do so. "Casting off the misuse of telecom resources and cybercrime-related financial frauds, now any suspected fraudulent communication can be reported by the citizens through the Chakshu facility on DoT's Sanchar Sathi platform".