Ather Energy starts ExpressCare Service Program, e-scooter will be serviced in just 60 minutes

To prevent client delays, Expresscare workshops will be outfitted with a reliable appointment system that allows customers to schedule service bays ahead of time for enhanced convenience. Over 2,000 consumers have reportedly used the ExpressCare service in the last two months, although it is available at a charge of Rs 125 to Rs 150.

Speaking on this aftersale initiative, the company's CBO Ravneet Singh Phokela said, “We have always believed in an ecosystem approach when it comes to manufacturing EVs and providing a seamless service experience is part of it. We are introducing ExpressCare to improve the service experience going forward, Which will ensure prompt service. We will continue to introduce more services in the coming months to provide consumers a hassle-free experience."