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Zomato Food Delivery COO resigned saying - Step taken to pursue new opportunities and passion
Zomato: In the resignation letter sent to Zomato founder and CEO Deepinder Goyal, COO Rinshul Chandra wrote that I am resigning from the post of COO Food Ordering and Delivery Business of Eternal Limited, effective from April 7, 2025.
Rinshul Chandra, COO of Food Delivery Business at Zomato, has resigned. According to the company, he resigned on April 5, opting for new opportunities as well as new passions.
In the letter of resignation to Zomato founder CEO Deepinder Goyal, Chandra expressed that I am resigning from the role of COO Food Ordering and Delivery Business of Eternal Limited from April 7, 2025. I am leaving due to new opportunities and passions that are in line with my changing professional and personal aspirations.
The food delivery app Zomato recently fired about 600 customer support employees under the Zomato Associate Accelerator Program launched last year. They were recruited within a year. The company is increasing the use of Artificial Intelligence (AI) in its customer support division. The layoffs have affected employees in Gurugram and Hyderabad.
