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Zoho CEO Sridhar Vembu Responds to Questions About Arattai’s Chat Privacy
App: The Arattai app currently lacks end-to-end encryption for text messages; this feature is only available for video and voice messages. Meanwhile, its biggest competitor, WhatsApp, offers this feature for all types of messages.
Currently, Zoho is being discussed everywhere in the social media world. The company has created an app called Arattai that can compete with WhatsApp. As per the claims, this app can replace WhatsApp. Some Indian government ministers also posted about this app on X, which has increased public curiosity. Now, a conversation between a user and Zoho CEO Sridhar Vembu on the social media platform X has raised questions about the app's privacy.
Indeed, a user, @tamilravi, directly asked him whether it is safe to share private conversations and photos, such as those between husband and wife, on Arattai. Ravi questioned the app's unencrypted service, asking, "Who can access Zoho's photos? Please provide a clear answer."
Sridhar Vembu responded, "Our entire software-as-a-service (SaaS) business is based on trust. We neither see nor sell any user data. End-to-end encryption is a technical feature that will be added soon. But trust is much more valuable."
While Vembu's response seemed satisfactory to some, many users began trolling him, criticizing the app's weak encryption. Ravi later shared a screenshot of the conversation, writing, "Arattai was launched four years ago, why is there still no end-to-end encryption?"
