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'E-Daakhil' portal active across the country, government's step to promote consumer rights
Consumer Rights: A statement issued by the Ministry of Consumer Affairs said that with the recent launch of the e-Daakhil portal in Ladakh (on November 22), this online complaint platform is now available to consumers across India. The e-Daakhil portal, first launched on September 7, 2020, has been developed to streamline the consumer grievance redressal process. Let's know about this in detail.
For registering consumer complaints, the 'e-Daakhil' portal has been successfully launched in all states and union territories as an affordable, quick, and hassle-free system. The government gave this information on Wednesday.
Along with this, the government has also informed that it is also working towards bringing the 'e-Jaagruti' portal. This portal will streamline the filing of cases, monitoring, and management of their progress. This will ensure a hassle-free experience for consumers and other stakeholders.
The Ministry of Consumer Affairs stated that with the recent launch of the e-Daakhil portal in Ladakh (on November 22), this online complaint platform is now available to consumers across India. The e-Daakhil portal, launched for the first time on September 7, 2020, has been developed to smoothen the process of consumer grievance redressal. It provides an efficient and convenient way for consumers to reach the concerned consumer court.
