DAEWOO India Partners with ACROSS ASSIST to Strengthen Customer Service and After-Sales Support Infrastructure in India

Under the partnership, Across Assist will manage installation support, repair facilitation, annual maintenance contracts (AMC), extended warranty administration, routine maintenance, and customer coordination for select DAEWOO product categories. Across Assist provides extensive service infrastructure, through a nationwide network of verified technicians, service partners, and multilingual 24x7 customer support operations.

Speaking on the association, H.S. Bhatia, MD, DAEWOO India said:

"Customer experience has become a defining differentiator in today's appliance industry. As products become smarter and more connected, dependable after-sales support becomes equally important. Through our partnership with Across Assist, we are reinforcing DAEWOO's commitment to delivering not only innovative products but also a superior ownership experience for customers across India."

Commenting on the collaboration, Neeraj Verma, Co-Founder & CEO, Across Assist, said:

“The appliance ecosystem in India is evolving rapidly, and with that, expectations around service quality and response efficiency are changing as well. This partnership reflects the growing importance of technology-enabled service infrastructure in India's appliance sector. By combining DAEWOO's trusted product portfolio with our nationwide service network, we aim to create a more reliable, efficient, and customer-centric support experience.”

As consumer expectations increasingly shift toward seamless ownership experiences, the partnership aims to deliver faster response times, improved service accessibility, and a more integrated support ecosystem for customers across India.