Airtel Payments Bank Leads the Way with I4C’s Real&Time API for Enhanced Security!
In a landmark initiative to bolster customer safety, Airtel Payments Bank has successfully integrated its systems with the National Cybercrime Reporting Portal (NCRP)-Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) of Indian Cybercrime Coordination Centre (I4C) through the Ministry of Home Affairs Application Programming Interface (API).
New Delhi, 07 February 2025: In a landmark initiative to bolster customer safety, Airtel Payments Bank has successfully integrated its systems with the National Cybercrime Reporting Portal (NCRP)-Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) of Indian Cybercrime Coordination Centre (I4C) through the Ministry of Home Affairs Application Programming Interface (API). Airtel Payments Bank is among the first four banks—and the first payments bank in India—to deploy this integration, reinforcing its commitment to fight against financial frauds and safeguarding customer interests.
This advanced API integration automates the manual actions previously undertaken by bank in response to complaints lodged through the I4C, National Cybercrime Reporting Portal including the 1930 helpline. Real-time information sharing between Airtel Payments Bank, I4C and Ministry of Home Affairs, ensures faster, more logical processing of cybercrime complaints. It provides I4C, Ministry of Home Affairs with various details, including complaint numbers, mobile numbers, account numbers, reported fraud amounts, transaction references, among other. The system also allows the Bank to take immediate action thereby preventing further misuse of account reported.